Maintenance Engineering

Service Manager – Handling Equipment

Posted on:

Tuesday 2nd May 2023

Overview of role:



We are looking for a Service Manager, for a materials handling equipment company based in Cork.

This is an office based role where you will be responsible for the daily management of a team of field based service engineers, ensuring all service, maintenance and repair calls are completed on time, efficiently and effectively.

We are looking for someone with excellent initiative, drive, and dedication, with an appetite to grow and develop both commercially and operationally.


Responsibilities to include the following:


  • Management of a team of engineers in the Munster area
  • Management of the Service Schedules ensuring that all service maintenances are carried out on time
  • Oversee the quotation process for projects on larger sites
  • Ensuring all service audits are completed and passed and that all KPI’S are met
  • Adhering to all processes and procedures to meet with targets
  • Account management including the monitoring of full-service costs to insure the profitability of the accounts
  • To ensure regular communication with customers, finance department and senior management team
  • Liaising with the technical department to ensure site engineers receive technical support as required
  • Provide team leadership and direction including carrying out regular reviews and assessments with Engineers



Suitable candidate must have the following to qualify for this role:

  • 5 Years previous experience of working within a similar role in a related field
  • Minimum of  Fetac Level 7 in engineering or similar discipline
  • Good computer skills to include proficiency in all Microsoft Applications
  • Ability to manage a team, as well as excellent team worker
  • Strong customer service skills with an ability to multitask and solve complex operational issues
  • Full clean driving licence


Package on Offer

  • Salary of €50K to €55K depending on experience
  • Performance related bonus
  • Company vehicle
  • Pension
  • Health Insurance contributions
  • 23 days holidays plus service days
  • Laptop and mobile phone
  • Learning and Development opportunities
  • Opportunities to travel and many more

See description

Closing date:

Reference number: