Customer Service
Junior Customer Service Agent
Posted on:
Friday 12th May 2023
Overview of role:
Description:
We are recruiting for Junior Customer Service Agents for a busy Call Centre with an Insurance company based in Dublin South.
Have you recently passed the Leaving Certificate, or just finished college and looking for a role with excellent career progression and training?
Do you enjoy working in a fast-paced environment?
Do you have the confidence to speak to people on the telephone?
Then this is the role for you!
Full-time, permanent position
Monday to Friday
This is a trainee role with a salary starting at €24K, Plus support to achieve your insurance qualifications. Build a solid career in the insurance industry.
Duties:
- Answering high volume inbound calls, dealing with queries
- Outbound calls, getting back to customers in a timely manner following up on submitted documentation
- Updating customer details and queries accurately on the internal database
- Ability to evaluate customers’ insurance requirements and provide suitable cover solutions
- Training will be provided but you must have a can-do attitude and be driven to succeed
Requirements:
- Sales/Customer service experience in retail, hospitality, or an office environment
- Be a recent graduate wanting to kick start your career
- Excellent communication skills
- Must have successfully passed Leaving Certificate
- Willing to learn and develop your career in the insurance industry
- Have a friendly attitude and the ability to work in a team and on own initiative
Salary:
See description
Closing date:
30/06/2023
Reference number:
DL/PM33