Junior Insurance Call Centre Agent

Posted on:

Tuesday 21st November 2023

Overview of role:



We are actively recruiting for an Junior Insurance Call Centre Agent for our client in Dublin 6.

This is an entry-level role working within an Insurance Company and full training will be provided and all necessary assistance to achieve your insurance qualifications, setting you on your way to a very successful career in the insurance industry.

Full-time, permanent positions with excellent career progression opportunities.

This is an entry-level, trainee role with a salary starting at €24K to €26K plus support to achieve your insurance qualifications.

Excellent career opportunity if you have just recently passed the Leaving Certificate or just finished college.




  • Answering high volume inbound calls – dealing with queries, and renewals
  • Outbound calls – getting back to customers in a timely manner
  • Updating customer details and queries accurately on the internal database
  • Ability to evaluate customer’s insurance requirements and provide suitable cover solutions
  • Good negotiation and sales skills – Training will be provided but you must have a can-do attitude and be driven to succeed




  • 6 months to 1 year of Sales/Customer service experience; coming from either hospitality, retail, call centre, or office background
  • Excellent customer service, sales, and communication skills
  • Must have successfully passed Leaving Certificate
  • Have experience in cross-selling and up-selling
  • Willing to learn and develop your career in the insurance industry
  • Have a friendly attitude and the ability to work in a team, and on your own initiative


See description

Closing date:

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