Service & Commissioning Engineer – Water/Wastewater Technologies Industry

We are actively seeking Service & Commissioning Engineers on behalf of our client, a multi-national Water Technologies Company. These are field based roles calling to customers in the pharmaceutical, healthcare, hospitality industries and including local authority works, to Commission, Fault-Find, Service and Maintain all Equipment on site according to PPM Schedules, and in response to customer call outs.

We have roles available in Dublin, Leinster and Munster areas.

Key Responsibilities:

• Provide a complete level of service to our customers on site to include, commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all Equipment and Applications
• Ensure that all equipment and products are left in a safe manner for customers to use
• Deliver “Service Excellence” and ensure customer satisfaction at all times
• Maintain all records and appropriate paperwork with regard to client installations and work carried out. Create Service Reports for customer signature and complete all Company required paperwork on time
• Adhere to safety and health regulations and obligations, together with all Company Policies and Procedures with particular reference to ISO Quality Procedures, e.g. Work Instructions and Method Statements incorporating Risk Assessments
• Adhere to site rules and participate in site inductions as and when required
• Carry and maintain an up-to-date stock of spare parts and consumables in the Company vehicle and maintain this stock and equipment in good order
• Participate in the On-Call Engineer Rota
• Maximise revenue opportunities by identifying revenue opportunities on site and by informing the company of new site developments
• Proactively work with the Service Business Manager for the success of the Service Business Department, communicating customer feedback, sales and training opportunities to the Service Business Manager
• Provide onsite briefings, tours, induction / training to customers and to colleagues
• Comply with Departmental changes implemented to improve the operations of the Service Department
• Provide telephone support as and when required
• Review technical documentation and write technical reports accurately
• Attend training courses when required and acquire a good working knowledge of the Company’s Equipment and Applications
• Represent the Company professionally on site and wear at all times the Company branded clothing and personal protective equipment supplied