Account & Inside Sales Executive

We are currently looking to recruit an experienced Account & Inside Sales Executive for a large medical supplies company based in Dublin West / Meath area

The purpose of this role is to sell client products & services to customers including individuals, businesses and government organisations. Sales may be domestic or international, or a combination of both

Developing trusted relationships with a portfolio of clients and expanding the relationships with existing customers

Duties:

• Acquire a thorough understanding of key customer needs and requirements
• Acquire a thorough understanding of client products and services
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Cold calling potential customers, establishing customer needs and selling products accordingly
• 25 telephone calls are required daily along with contact with up to and not limited to 10 Lead /Prospects weekly
• Acknowledge and following up within 24 hours on sales enquiries and sending out information to the customer
• Following up on leads generated by other departments
• Working to monthly sales and revenue targets as set by Sales Director
• Entering all required data for sales onto the company system – updating NetSuite and inputting information on customers
• Responding to incoming email, fax and phone enquiries within 24 hours
• Acting as a contact between client and its existing and potential markets
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information and discuss opportunities with the Sales Director and purchasing
• Representing client at trade exhibitions, events and demonstrations
• Maintaining quality service by establishing and enforcing organisation standards
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors and relaying to sales director/purchasing
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer