Freight Forwarding

Air Freight Forwarder

Posted on:

Wednesday 1st March 2023

Overview of role:


We are currently looking to recruit an Air Freight Forwarder for our client based in North Dublin. The successful candidate will play a vital role in the movement of import goods.




  • Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance
  • Delivery and collection scheduling and dealing with Hauliers / subcontractors and third parties
  • Day to day operations to include dealing with customers/customs clearance/invoicing/creditors invoices/customer & other reports/other administration duties
  • Develop in-depth knowledge of all aspects of the role to ensure full ownership
  • Deal with all customer phone sales and/or customer queries
  • Establish a good working relationship with the shipping department and customers
  • Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism
  • Managing your performance via Key Performance Indicators as discussed with your manager
  • Promote company positively within customers premises through high quality of work, excellent communication, pro-active approach and positive attitude
  • Other ad-hoc responsibilities as required by you manager
  • Taking and processing bookings according to company procedures
  • Organising transport adhering to the customers’ requirements
  • Rate negotiations
  • Customs Clearance
  • Tracking and tracing
  • Problem solving and crisis management
  • Communications with clients, subcontractors and internal teams




  • You will have 2 – 5 years’ experience in Air Freight Forwarding
  • You have strong customer service orientation, a high degree of motivation, strong business acumen and sound interpersonal skills
  • You are proficient in MS Office (e.g. Microsoft Excel, Word, Outlook)
  • You have the ability to prioritise and self-direct


The salary range on offer starts at €35K, very much negotiable depending on experience.

See description

Closing date:

Reference number: