Air or Sea Freight Forwarder – Dublin

We are currently looking to recruit both Air & Sea Freight Forwarders for two clients based in Dublin North

The successful candidate will play a vital role in the movement of the import and export goods

Our client has excellent package and working hours on offer

Duties:

Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance

Delivery and collection scheduling and dealing with Hauliers / subcontractors and third parties

Day to day operations to include dealing with customers/customs clearance/invoicing/creditors invoices/customer & other reports/other administration duties

Develop in-depth knowledge of all aspects of the role to ensure full ownership

Deal with all customer phone sales and/or customer queries

Establish a good working relationship with the shipping department and customers

Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism

Managing your performance via Key Performance Indicators as discussed with your manager

Promote company positively within customers premises through high quality of work, excellent communication, pro-active approach and positive attitude

Other ad-hoc responsibilities as required by you manager

Taking and processing bookings according to company procedures

Organising transport adhering to the customers’ requirements

Rate negotiations

Customs Clearance

Tracking and tracing

Problem solving and crisis management

Communications with clients, subcontractors and internal teams