Freight Forwarding
Air or Sea Freight Forwarder – Dublin
Posted on:
Tuesday 3rd December 2019
Overview of role:
Location: Dublin / Salary: €38K - €40KDescription:
We are currently looking to recruit both Air & Sea Freight Forwarders for two clients based in Dublin North
The successful candidate will play a vital role in the movement of the import and export goods
Our client has excellent package and working hours on offer
Duties:
- Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance
- Delivery and collection scheduling and dealing with Hauliers / subcontractors and third parties
- Day to day operations to include dealing with customers/customs clearance/invoicing/creditors invoices/customer & other reports/other administration duties
- Develop in-depth knowledge of all aspects of the role to ensure full ownership
- Deal with all customer phone sales and/or customer queries
- Establish a good working relationship with the shipping department and customers
- Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism
- Managing your performance via Key Performance Indicators as discussed with your manager
- Promote company positively within customers premises through high quality of work, excellent communication, pro-active approach and positive attitude
- Other ad-hoc responsibilities as required by you manager
- Taking and processing bookings according to company procedures
- Organising transport adhering to the customers’ requirements
- Rate negotiations
- Customs Clearance
- Tracking and tracing
- Problem solving and crisis management
- Communications with clients, subcontractors and internal teams
Requirements:
The Successful Candidate:
- You have 2-5 years’ experience in Freight Forwarding within either AIR OR SEA
- You have strong customer service orientation, a high degree of motivation, strong business acumen and sound interpersonal skills
- You are proficient in MS Office (e.g. Microsoft Excel, Word, Outlook)
- You have the ability to prioritise and self-direct
Benefits:
- Basic Salary: €38K – €40K depending on experience, number of roles open so will look at all levels between this range
- Competitive package
- Continuous professional development and on-going training to enhance senior client relationship management skills
Salary:
See description
Closing date:
25/12/2019
Reference number:
19096