Category
Location
Type

Freight Forwarding

Air & Sea Freight Account Manager

Posted on:

Thursday 10th June 2021

Overview of role:

Dublin

Description:

We are currently looking to recruit both Air & Sea Freight Account Manager for client based in Dublin 15

The successful candidate will play a vital role in the movement of the import and export goods

Our client has excellent package and working hours on offer

Duties:

Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance

Delivery and collection scheduling and dealing with Hauliers / subcontractors and third parties

Day to day operations to include dealing with customers/customs clearance/invoicing/creditors invoices/customer & other reports/other administration duties

Develop in-depth knowledge of all aspects of the role to ensure full ownership

Deal with all customer phone sales and/or customer queries

Establish a good working relationship with the shipping department and customers

Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism

Managing your performance via Key Performance Indicators as discussed with your manager

Promote company positively within customers premises through high quality of work, excellent communication, pro-active approach and positive attitude

Other ad-hoc responsibilities as required by you manager

Taking and processing bookings according to company procedures

Organising transport adhering to the customers’ requirements

Rate negotiations

Customs Clearance

Tracking and tracing

Problem solving and crisis management

Communications with clients, subcontractors and internal teams

Requirements:

The Successful Candidate:

You have 4-5 years’ experience in Freight Forwarding within either AIR & SEA

You have strong customer service orientation, a high degree of motivation, strong business acumen and sound interpersonal skills

You are proficient in MS Office (e.g. Microsoft Excel, Word, Outlook)

You have the ability to prioritise and self-direct

Benefits:

Basic Salary: €50K to €55K depending on experience

Competitive package

Continuous professional development and on-going training to enhance senior client relationship management skills

Salary:
See description

Closing date:
30/06/2021

Reference number:
DDA&SManager