Category
Location
Type

Facilities

Client Services Manager

Posted on:

Wednesday 15th June 2022

Overview of role:

Description:

We are recruiting for the position of a Client Services Manager to join a busy and dynamic team. This is a full time permanent position with our client, a contract cleaning company, based in North Dublin

The primary responsibility of the Client Service Manager is to manage the cleaning function within multiple sites ensuring the highest level of Client satisfaction is maintained at all times.

Responsibilities:

  • With the support of HR look after the full employee cycle
  • Responsible for site specific recruitment
  • Site specific training, development, engagement and management of all new and existing members of the team
  • Ensure the completion of work is carried out to the highest standards
  • Completion of orientation paperwork with all new members of the team
  • Conduct weekly Site Audits to ensure cleaning standards are maintained at all times
  • Meet and communicate with Clients on a regular basis to ensure that Client needs are met at all times
  • Adhere to Health and Safety at all times and ensure that Health and Safety is applied at all times
  • Complete fortnightly payroll information by using our in-house system (training will be provided)
  • Stock and equipment control

Requirements:

  • Previous supervision/management experience of a minimum of 2 year is essential
  • Experience within Contract Cleaning including Industrial Cleaning essential
  • Have previous experience in delivering exceptional customer service
  • Full Clean Driver’s License is absolutely essential
  • Ability to work in a fast-paced multi-site operation that requires travel.
  • Great attention to detail
  • Exceptional cleaning standards
  • Ambition to succeed
  • Strong problem-solving skills
  • Ability to work under pressure
  • Strong ability to multitask and prioritize work

Salary on offer is €45K to €50K depending on experience

Salary:
See description

Closing date:
31/07/2022

Reference number:
DL/DD15