Customer Service

Call Centre Agent – Insurance Company

Posted on:

Monday 3rd August 2020

Overview of role:

Location: Dublin 12 / Salary: €22K - €24K


Our client based in Dublin South / West area are looking to recruit Sales / Customer Service agent to join their growing team

You must be motivated and enthusiastic about progressing your career in the insurance industry. You will be given the opportunity to train with a top insurance company and build a strong career

Main Responsibilities

  • Ability to evaluate direct client insurance requirements and provide suitable cover solutions
  • Good negotiation and sales skills – Training will be provided but you must have a can-do attitude and be driven to succeed
  • Energy and drive with an ability to manage high work load in a team environment
  • Excellent organisational skills and attention to detail
  • Excellent communication and interpersonal skills to include a confident telephone manner


Suitable candidates must have the following:

  • You must have a strong desire to develop within a sales / customer service environment
  • 6 months to 1-year relevant experience for example: Door to Door sales / Telesales within a business office environment
  • Have excellent communication skills and telephone manner
  • Have an aptitude for selling over the phone
  • An enthusiastic and flexible approach
  • The ability to work well in a team environment with a high energy level
  • Quick learning capabilities
  • Understanding the variable elements of insurance products
  • Strong IT skills

Salary will very much depend on experience but range at €22K to €24K + Comm + support to achieve insurance qualifications


See description

Closing date:

Reference number: