Customer Service

Junior Customer Service Agent

Posted on:

Friday 12th May 2023

Overview of role:



We are recruiting for Junior Customer Service Agents for a busy Call Centre with an Insurance company based in Dublin South.

Have you recently passed the Leaving Certificate, or just finished college and looking for a role with excellent career progression and training?

Do you enjoy working in a fast-paced environment?

Do you have the confidence to speak to people on the telephone?

Then this is the role for you!


Full-time, permanent position

Monday to Friday

This is a trainee role with a salary starting at €24K, Plus support to achieve your insurance qualifications. Build a solid career in the insurance industry.




  • Answering high volume inbound calls, dealing with queries
  • Outbound calls, getting back to customers in a timely manner following up on submitted documentation
  • Updating customer details and queries accurately on the internal database
  • Ability to evaluate customers’ insurance requirements and provide suitable cover solutions
  • Training will be provided but you must have a can-do attitude and be driven to succeed




  • Sales/Customer service experience in retail, hospitality, or an office environment
  • Be a recent graduate wanting to kick start your career
  • Excellent communication skills
  • Must have successfully passed Leaving Certificate
  • Willing to learn and develop your career in the insurance industry
  • Have a friendly attitude and the ability to work in a team and on own initiative


See description

Closing date:

Reference number: