Category
Location
Type

Service Administrator

Posted on:

Friday 17th September 2021

Overview of role:

Permanent

Description:

Currently looking to recruit a Service Administrator for a busy company based in Celbridge, Co Kildare

Key Responsibilities & Tasks of the Jobholder:

Service Support:

Generate and provide customers with sales quotations for parts and consumables

Liaise with service engineers to obtain all relevant information to generate sales quotations, where necessary

Follow up sales quotations within agreed timescales

Take full responsibility of closing out sales quotations on the internal system

Identify where sales may be falling short and liaise with customers on this

Follow up with customers after breakdown visits have been completed

Reporting weekly sales information to Service Business Manager / Service Business  Team Lead

Assisting other team members where necessary

Administration Duties:

Carry out administrative duties to support the efficient and effective operation of the service function as required

Assist the Service Business Manager / Service Business Team Lead with the day-to-day running of the Service Department

Assist other department Managers as required with Administration and ad-hoc tasks

Provide back-up support and cover within the service department during periods of absence

Participate in Company Stock Checks as required

Ad Hoc Duties

Generate Purchase Orders for Sub Contractor Labour

Cover reception and phones as required

General Reporting

Any other Ad Hoc duties as required

Travel booking

Requirements:

1 year customer service experience with minimum of 6 months administration

Experience dealing with Engineers on the road would be an advantage

To support the general administrative needs of the Company, including systems evaluation,

Be capable to work efficiently and effectively, and to take full ownership and accountability for resolving all queries – and to seek direction and approval from management where required.

Strong PC Skills and Telephone Manner

Strong attention to detail

Salary on this role will range from €30K to €32K depending on experience

5 days a week however suitable candidate can split working from home and in the office

Salary:
See description

Closing date:
31/10/2021

Reference number:
DDCelebridge