SERVICE MAINTENANCE ADMINISTRATOR

We are currently looking to recruit a Service Maintenance Administrator for a permanent position based in Maynooth, Co Kildare area.

Main duties / Key Accountabilities:

• Work alongside the team dispatchers to ensure all maintenances, SLS campaigns, FDL checks are carried out within the allocated timeframes.
• Liaising with customers to create set appointments for all maintenances requiring one and informing dispatcher. Follow-up and track that the appointments are met once they are created.
• Inform STR/ UE of all maintenances due each month.
• Back up dispatcher (breaks/ holidays/ illness).
• Site/ Workshop/ Battery Engineer Dispatcher.
• Dialog processing for same team of engineers.
• Liaise with engineers and order of parts for all truck maintenances.
• Working with spare parts department to help with picking lists, replen and returns.
• Check all returns requests on a daily basis with the engineers and spare parts admin and chase up parts and ensure they are received in the condition that is acceptable.
• Clear down of all maintenance related jobs.
• Monthly check of all jobs to ensure they are correctly actioned.
• Pass on any damage related work to Service Sales for follow-up on damage related repairs.
• Deliver good clear and concise communication to the customer, engineers and other departments in relation to maintenances outstanding.
• Help dispatchers with daily error list error lists.
• Adherence to company processes and procedures to meet with company targets and KPI’s.